Shopping FAQs

[vc_row][vc_column][vc_empty_space height=”80px” el_class=”clb__spacer”][stockie_heading subtitle_type_layout=”bottom_subtitle” module_type_layout=”on_middle” heading_type=”h1″ title=”Qmphcm5pJTIwQmFieSUyMFNob3BwaW5nJTIwRkFRJTI3cw==” subtitle_typo=”weight~inherit”][vc_empty_space height=”80px” el_class=”clb__spacer”][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][stockie_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”RGVsaXZlcnk=”][vc_empty_space height=”15px”][stockie_accordion accordion_tabs_type=”default”][stockie_accordion_inner title=”Section 1″ tab_id=”1546945790136-5f231c21-9f6b” heading=”Has my order been shipped?”][vc_column_text]All orders placed before 3pm are dispatched on the same day. All orders placed after 3pm are dispatched on the next working day. You will receive a further order confirmation email once your order has been dispatched.[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section 2″ tab_id=”1546945790158-95be92f7-43a0″ heading=”Can I amend my order?”][vc_column_text]As we try to dispatch orders as quickly as possible, please do get in touch with us within 30 minutes of placing your order so we can amend your order before dispatch.[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section 2″ tab_id=”1546946448638-ff05d45a-0552″ heading=”One of my items is on pre-order, will my order still be shipped?”][vc_column_text]If an order is placed and the item is on pre order please be advised that your whole order won’t be shipped until the pre ordered item comes into stock.[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section” tab_id=”1611592967329-9a5b90d9-909d” heading=”How much is delivery?”]We offer free UK standard delivery on all orders. Take a look at our delivery page for information on other services.[/stockie_accordion_inner][/stockie_accordion][vc_empty_space height=”80px” el_class=”clb__spacer”][/vc_column][vc_column width=”1/3″][stockie_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”UmV0dXJucw==”][vc_empty_space height=”15px”][stockie_accordion accordion_tabs_type=”default”][stockie_accordion_inner title=”Section 1″ tab_id=”1546946654582-352f8c27-3daa” heading=”How do I make a return on Bjarni Baby?”][vc_column_text]For additional peace of mind, we offer 30 day returns. If you wish to return an item, please contact us by email to start the return process.[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section 2″ tab_id=”1546946654598-50006644-b448″ heading=”Do I have to pay to return my items?”][vc_column_text]Return postage costs are only refunded if the item is faulty. All items need to be returned in a new, unused condition.[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section 2″ tab_id=”1546946654627-20bd03b8-e58d” heading=”How long does it take for me to get my refund?”][vc_column_text]All refunds are processed on the return of your items. Once we have received your items back to our warehouse, your refund will be processed within 3 working days. We will email you to confirm when your refund has been processed.[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section” tab_id=”1611596613259-80ace5a4-53b2″ heading=”What do I do if my order is faulty or wrong?”]If your order is wrong or faulty please contact us straight away with your order number so we can rectify this for you.[/stockie_accordion_inner][/stockie_accordion][vc_empty_space height=”80px” el_class=”clb__spacer”][/vc_column][vc_column width=”1/3″][stockie_heading subtitle_type_layout=”without_subtitle” module_type_layout=”on_left” title=”R2VuZXJhbCUyMEluZm9ybWF0aW9u”][vc_empty_space height=”15px”][stockie_accordion accordion_tabs_type=”default”][stockie_accordion_inner title=”Section 1″ tab_id=”1546946666233-1731c2ad-ac70″ heading=”How do I care for Bjarni clothing?”][vc_column_text]

  • Machine wash at 30°
  • To maintain the clothes colour integrity, wash with like colours, always
  • Only tumble dry on a low heat
  • Iron inside out

[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section 2″ tab_id=”1546946666253-a0b789a7-661d” heading=”What does GOTS certified mean?”][vc_column_text]The Global Organic Textile Standard (GOTS) is recognised as the world’s leading processing standard for textiles made from organic fibres. It defines high-level environmental criteria along the entire organic textiles supply chain and requires compliance with social criteria as well.[/vc_column_text][/stockie_accordion_inner][stockie_accordion_inner title=”Section 2″ tab_id=”1546946666273-416d43f9-3688″ heading=”Are your products in compliance with testing standards?”][vc_column_text]Yes, all Bjarni products are tested and in compliance with UK safety standards. Our 100% organic cotton products are GOTS certified. No chemicals or dyes are used in the production of our clothing.[/vc_column_text][/stockie_accordion_inner][/stockie_accordion][vc_empty_space height=”80px” el_class=”clb__spacer”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1548850956019{border-top-width: 1px !important;border-top-color: #f0f0f0 !important;border-top-style: solid !important;}”][vc_column][vc_empty_space height=”80px” el_class=”clb__spacer”][vc_single_image image=”4019015″ img_size=”full” alignment=”center” el_class=”st_styled__image”][vc_empty_space height=”20px”][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces”][vc_column][vc_single_image image=”4019018″ img_size=”full”][/vc_column][/vc_row]